FAQ

NEWSLETTERS, PRODUCT REVIEWS AND FEATURES - FAQ

You can sign up to our Giftcart.com emails here: Create Account

You can unsubscribe from our marketing emails at any time. Simply follow these quick steps: Open any marketing email received from Giftcart.com Click on "unsubscribe from this list” appearing at the bottom of the email Enter you email address and continue Choose a reason for unsubscription - Submit

Please add info@giftcart.com to your address book or safe senders list.

There are a few possible reasons why you may not be able to see your review:

1. It can take up to 72 hours to moderate all reviews and post them on the website, so your review may still be pending.

2. Your review may have been rejected through the moderation process

YOUR ORDERS & PERSONAL DETAILS - FAQ

To create an account now, click here -. Alternatively, we’ll offer you the option to create an account as part of the ordering process when you shop with us online.

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your Giftcart.com Account by logging in. Often, an email from our Audit department will request you to keep your records up to date and current in order to serve you better.You can update your details by signing into My Account, going to the My Profile section from the drop down and following the links there. The screen will prompt for your 'old password' and display screens to add in a new password. If you don't want to change this detail, just leave the 'new password' field blank.

We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your Giftcart.com Account by logging in. Often, an email from our Audit department will request you to keep your records up to date and current in order to serve you better.You can update your details by signing into My Account, going to the My Profile section from the drop down and following the links there. The screen will prompt for your 'old password' and display screens to add in a new password. If you don't want to change this detail, just leave the 'new password' field blank.

We take security seriously, and your payment details are safe with us. Take a look at our for more details.

During the checkout process, you will be asked to complete your payment details. All the fields indicated as compulsory must be completed. Please note that we will collect and store your information, using an encrypted secure payment mechanism and will only use your information in accordance with our <Privacy Policy.>

Personal information may be collected directly by Giftcart through Social Media Pages and may also be collected by the social media site hosting Giftcart Social Media Page.

Personal Information collected directly by Giftcart: Personal information collected directly by Giftcart on its Social Media Pages will include the type of information addressed under "Collection of Personal Information" above. Examples of how personal information may be directly collected on Giftcart Social Media Pages include providing information through an application or form which has a link to this Privacy Policy. We will use and share the information we collect on our Social Media Pages in the manner specified below in "HOW DOES GIFTCART.COM USE THE INFORMATION COLLECTED DIGITALLY OR ONLINE?" and in "WHAT INFORMATION DOES GIFTCART.COM SHARE WITH THIRD PARTIES?"

Personal Information collected by the social media sites: This Privacy Policy does not substitute or replace the privacy and security practices of the social media sites on which Giftcart has Social Media Pages or the Advertising & Alliance Promotion Network (AAPN) that has carried Giftcart.com content or links. Please review privacy policies and terms of service on the social media sites and AAPN if you have any questions about their privacy or security practices. The social media sites where Giftcart has its Social Media Pages may provide aggregate information and analysis to Giftcart about visitors' use of our Social Media Pages. This allows us to better understand and analyse our user growth, general demographic information about the users of our Social Media Pages, and interaction with the content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and the use of our content.

For your convenience, Giftcart.com website may contain direct or indirect access to other websites to promote products/services of other companies using video and image links. Giftcart.com is not responsible for the privacy practices, advertising, products or the content of such websites. Links that appear on Giftcart.com should not necessarily be deemed to imply that Giftcart.com endorses or has any affiliation with the linked websites. We encourage you to review the separate privacy policies of each site you visit.

COMPANY & WEBSITE - FAQ

Please click Website Terms of Use to view the website terms and conditions.

You can contact Giftcart.com by calling our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm) or emailing us at cx@giftcart.com.

Please click Website Terms of Use to view the Privacy Policy.

BUSINESS & BULK ORDER - FAQ

Yes, please contact us to discuss. You can write to us at cx@giftcart.com or call our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm).

Speak to your corporate relationship Executive regarding this service. 

100 % advance in most cases. Speak to you speak to your corporate relationship Executive regarding other options.

Please email us at cx@giftcart.com or call our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm) with your requirement. Someone from our corporate gifting team will contact you once we receive a request.

Yes, please contact us to discuss. You can write to us at cx@giftcart.com or call our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm).

 Our range of corporate gifts for business is available under the section - Corporate Gifts. For all quotations and prices please contact us with your requirement. You can write to us at cx@giftcart.com or call our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm) 

MISCELLANEOUS - FAQ

Giftcart.com uses a browser feature known as a cookie. A cookie is a small data file that is stored by your web browser on your computer. Cookies are typically stored on your computer's hard drive and are used by Giftcart.com to help track clicks and pass information as you go through the pages within our website. We may also use cookies to tell us whether Giftcart.com has been previously visited by you or someone using your computer, what products you may have viewed or added to your shopping cart, and to assist in the administration of your use of features and programs on our site. We may use cookies and a technology known as clear GIFs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you a more personalized experience. Some of the cookies we use may be "Flash" cookies or Adobe® cookies. You can control Flash cookies; these are similar to traditional cookies, but reside in Adobe Flash Player rather than your browser and thus will not be affected by any browser setting changes you make. You can remove Flash cookies by going to https://www.adobe.com/support/documentation/en/flashplayer/help/ and following the instructions on those pages of adobe.com. We may elect to use third party advertising companies to serve our advertisements and allow them to collect non-personally identifiable information by placing cookies when you choose to visit and when you visit Giftcart.com. These companies may use information (including your name, address, e-mail address and telephone number) about your choice to visit and your visits to our site and other websites to provide advertisements about Giftcart's products and services on this and other websites. These companies may also provide information to us which we would use to gauge the effectiveness of the advertisements they place about our products and services and for marketing or online promotion purposes. Advertisements displayed to you on our websites and elsewhere on the Web may be customized to your interests and preferences, based on information learned about you as you use our websites, products and the Web in general. Sometimes, these ads may contain small graphics with "tags" in them. These tags tell us how many people respond to our ads. They do not identify you personally. If you do not want to participate in this, you can always unsubscribe or clear the cookies. We will use a program that will place cookies on your computer to collect information on our behalf. The information that will be collected through these cookies will educate us on things such as search engine referral, IP address, how you navigate around our site, traffic driven by banner ads, responses to e-mail, unique visitor identification and product browsing. We will use this information and analysis to assist us in better understanding the interests of visitors to our website and to better serve those interests, including providing e-mails aimed at the interests you expressed on our site. Through the use of privacy settings on your browser, it is possible (depending on the browser version) to block the cookies. Some parts of the website may not operate correctly if you disable the cookies, and you may not be able to take advantage of some of the website's features.

To ensure compliance with the prevailing laws, Giftcart.com does not knowingly collect or maintain information provided by children/minors under the age of 18.

Giftcart.com endorses content in its original form only if it is published by Giftcart or Giftcart.com bona fide employees on the specific list of social media websites in which Giftcart.com has a genuinely created account. Giftcart does not recognize the content published by you or third parties on the unauthorized pseudo sites and social media pages not created by Giftcart.com management. Giftcart honours your personal requests, service related enquiries, feedback only through those authorized Social Media Channels created and run by Giftcart.com and using your genuine account as shared by you in your profile settings.

It may appear that some of the emails or text messages coming from Giftcart.com ask you for your personal information including passwords and credit card information. Please note Giftcart.com will never ask for your personal information through phone or emails, thus we advise you NOT to fall prey to these unauthenticated communications.

Giftcart reserves right to publish your feedback on website. Received via phone calls ,chat, or other social media channels.

As Giftcart.com continues to offer visitors new and different types of content and services, Giftcart.com may modify its information collection, use or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy.

Giftcart.com has imposed confidentiality obligations on its service providers that include Advertising & Alliance Promotion Network (AAPN) who will have access to the personal information collected on this site. In addition, we have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website.
While we implement the above security measures for this website, you should be aware that 100% security is not always possible due to your own network and Personal Computer security or other factors beyond the control of Giftcart.

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the website. This is to ensure that all the critical data during the shopping is placed on the security layer.
However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session, for your security. In addition we recommend that you take the following security measures to enhance your online safety:

Giftcart will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from Giftcart.com asking you to do so, please ignore it and do not respond. Sometimes, the email contains links to a website that looks like Giftcart.com but isn't controlled by us. The website may ask you for your Giftcart username and password or try to install unwanted software on your computer in an attempt to steal your personal information or access your computer. Please be aware of "malware", phishing or spoofed mails, and other suspicious emails.

If you would like to become a vendor with Giftcart.com please register your interest here. Our business team will get back to you with a response once they have reviewed your application.

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