FREQUENTLY ASKED QUESTIONS

If the order is placed after the cut off time, you will receive the order next business day.

Within 24 hours of placing your order you are able to cancel it by calling our customer services at +91 99 1064 4899 Mon-Sat (9am-6pm) or emailing us at cx@giftcart.com, provided that the order has not been shipped. After 24 hours we will not be able to cancel your order. Once you have cancelled, we can extend 100% store credit that can be used for future orders or we can refund, what ever you prefer. Please note refund processing charges of 2% will apply. The refunds can take up to 3-4 business days to reflect in your account.

We do not accept cancellations for any of the below mentioned items:

Customized order (made to order)/personalised itemsExperiential gifts -Flowers and Plants -Food, perishable or consumable items -Gratify eGiftcards

When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on 91 99 1064 4899 Mon-Sat (9am-6pm) or write to us at cx@giftcart.com

When you complete an order online, you should see a page showing your order and payment details. Shortly after you complete your order, we’ll send you an email confirming we’ve received it. All registered users can also sign in to “My Account” page on the website and check their recent orders. In case you have issues viewing your order details you can contact our customer service team on +91-9910644899 Mon-Sat (9am-6pm) or write to us at cx@giftcart.com

LASTEST QUESTIONS

If you would like to become a vendor with Giftcart.com please register your interest here. Our business team will get back to you with a response once they have reviewed your application.

Giftcart will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from Giftcart.com asking you to do so, please ignore it and do not respond. Sometimes, the email contains links to a website that looks like Giftcart.com but isn't controlled by us. The website may ask you for your Giftcart username and password or try to install unwanted software on your computer in an attempt to steal your personal information or access your computer. Please be aware of "malware", phishing or spoofed mails, and other suspicious emails.

We use Internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the website. This is to ensure that all the critical data during the shopping is placed on the security layer.
However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session, for your security. In addition we recommend that you take the following security measures to enhance your online safety:

Giftcart.com has imposed confidentiality obligations on its service providers that include Advertising & Alliance Promotion Network (AAPN) who will have access to the personal information collected on this site. In addition, we have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website.
While we implement the above security measures for this website, you should be aware that 100% security is not always possible due to your own network and Personal Computer security or other factors beyond the control of Giftcart.

As Giftcart.com continues to offer visitors new and different types of content and services, Giftcart.com may modify its information collection, use or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis, and we will update this privacy policy.

It may appear that some of the emails or text messages coming from Giftcart.com ask you for your personal information including passwords and credit card information. Please note Giftcart.com will never ask for your personal information through phone or emails, thus we advise you NOT to fall prey to these unauthenticated communications.

Giftcart.com endorses content in its original form only if it is published by Giftcart or Giftcart.com bona fide employees on the specific list of social media websites in which Giftcart.com has a genuinely created account. Giftcart does not recognize the content published by you or third parties on the unauthorized pseudo sites and social media pages not created by Giftcart.com management. Giftcart honours your personal requests, service related enquiries, feedback only through those authorized Social Media Channels created and run by Giftcart.com and using your genuine account as shared by you in your profile settings.

To ensure compliance with the prevailing laws, Giftcart.com does not knowingly collect or maintain information provided by children/minors under the age of 18.

Fast Delivery

We deliver gifts all over India